1. Home
  2. FAQ
Frequently Asked Questions

Carry Time FAQ — answers to all your questions Answer here

Every question you might have while using Carry Time — from registration all the way to withdrawals — is answered in detail on this FAQ page. Read through it and play with complete peace of mind.

50+
FAQ
24/7
Support Services
5
Categories covered
1 minute
Average Resolution Time
Why Read Our FAQ
Carry Time Help Center

Find answers fast and resolve issues on your own — no need to wait for support

👤
Account & Registration

Find answers to all your questions about the registration process, login issues, and account management.

💳
Deposit & Withdrawal

Learn everything about depositing and withdrawing via bKash, Nagad, and Rocket.

🎁
Bonuses & Promotions

Find all the details on welcome bonuses, cashback, free spins, and the VIP program right here.

🎮
Games & Betting

Learn the rules for playing casino games, Sports Betting, fish games, and live games.

🔒
Security & Privacy

Find out in detail how secure your account and personal information really are.

📱
Mobile App

Answers to all your questions about downloading, installing, and using the Android and iOS apps.

Carry Time is one of Bangladesh's most popular online gaming and betting platforms. Based on the daily experiences of thousands of our users, this Carry Time FAQ This page has everything you need — clear, straightforward answers covering everything from opening an account to withdrawing funds. If you can't find what you're looking for, our 24/7 support team is always ready to help.

Quick Navigation: The questions and answers below are organized into five sections — Account & Registration, Deposit & Withdrawal, Bonuses & Promotions, Games & Betting, and Security & Mobile App.

Account & Registration

Signing up on Carry Time is quick and straightforward. /register Go to the page and enter your mobile number or email. Create a strong password, then verify with the OTP sent to your mobile. Your account will be active in just 2–3 minutes.

To register on Carry Time, you must be at least 18 years is required. We believe in responsible gaming and strictly prohibit account registration by minors.

No. Under Carry Time's policy, each individual may only hold one account. If multiple accounts are found, all of them may be permanently suspended and any balances forfeited.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email. You'll receive an OTP on your mobile or a reset link by email. Use it to set a new password.

KYC verification may be required for large withdrawals. Submitting a photo of your national ID or passport typically completes verification within 24 hours. This helps keep your account secure.

Deposit & Withdrawal

Carry Time currently supports the following payment methods:
  • bKash — most popular & fastest
  • Nagad — instant deposit
  • Rocket — Dutch-Bangla mobile banking
  • USDT (Crypto) — for cryptocurrency users

Minimum deposit is only BDT 200 and minimum withdrawal BDT 500. Maximum withdrawal limits depend on your account level and verification status. VIP members enjoy higher limits.

Withdrawal requests are typically processed within 15 minutes to 2 hours processing is completed. During peak hours, it may take up to 24 hours. Withdrawals are processed faster on KYC-verified accounts.

Deposits are generally non-refundable once completed. However, if a deposit fails due to a technical error and the amount has been deducted, contact our support team and the issue will be resolved within 48 hours.

Bonuses & Promotions

After your first deposit as a new member, the welcome bonus is added to your account automatically. For bonus amounts and terms, Promotions page details are provided. No code needed to claim a bonus — it's added automatically.

Each bonus has its own wagering requirement. Typically, the bonus amount is 5x to 10x must be wagered before withdrawal. The terms for each bonus are clearly listed on the Promotions page.

If your losses exceed a set amount on any given day, you'll receive a cashback percentage on the excess. The cashback is credited automatically to your account the following morning. The rate varies depending on your VIP tier.

There's no separate sign-up required for the Carry Time VIP program. Simply earn points through your regular betting and gaming activity, and you'll be automatically promoted to the next VIP tier. Higher tiers come with better cashback rates, faster withdrawals, and exclusive offers.

Games & Betting

Carry Time offers:
  • Live Casino — baccarat, roulette, blackjack, sic bo
  • Sports Betting — cricket, football, tennis, badminton
  • Fish Game — multiplayer fishing game
  • Slots — hundreds of slot machines
  • Lottery & Card Games

Yes. In Carry Time's Live Casino section, real human dealers run the games via live video streaming. It's fully transparent and trustworthy, giving you an authentic casino experience from the comfort of your home.

The minimum bet amount for Carry Time Sports Betting is just BDT 50. This limit applies to both live betting and pre-match betting. Maximum bet limits vary depending on the event and market.

Security & Mobile App

Yes. Carry Time uses SSL encryption and advanced security technology to protect all your personal information and financial transactions. We never sell or share your data with third parties.

Go to your account settings and look for the 2FA option under the Security section. Enable 2FA using your mobile number or an authenticator app. From that point on, you'll be prompted for an additional code each time you log in, keeping your account significantly more secure.

The Carry Time app is available on our official Download Page page. The Android APK can be downloaded directly. iOS users can add the app to their home screen via the Safari browser. Do not download the app from unknown sources.

Yes. The Carry Time mobile app gives you access to every feature available on the website — deposits, withdrawals, Live Casino, Sports Betting, promotions, and more. The app also supports push notifications and biometric login.

If you notice any unusual activity on your account, change your password immediately and enable 2FA. Then contact us at [email protected] with the details. Our security team will investigate and take action promptly.

Still have questions? Our 24/7 live support team is always here for you. Email us at [email protected] or reach out via live chat.

Quick Links
New Registration Log In App Download Bonus Offers Casino Games Sports Bet Fish Game
Support Contact

Our support team is available 7 days a week, 24 hours a day.

Telegram Support
Live Chat (24/7)
Today's Offers

100% bonus on your first deposit!

Register now and double your first deposit. Limited-time offer.

Claim Now
Help Pages
About Us Responsible Gaming Terms & Conditions Privacy Policy

Join Carry Time Now

Join the platform trusted by thousands of Bangladeshi players. Register, claim your bonus, and start playing today.

Register for free Download the App
বাংলা