Carry Time's Privacy Policy — Your data is safe with us

When you create an account and use our services on Carry Time, we collect various types of information. This data is used solely to provide you with a better experience.

We collect two main types of information — what you provide directly and what is generated automatically as you use the platform.

Carry Time collects your information in several ways. We are committed to being fully transparent about each method:

• Registration Process: The information you provide when creating an account is stored directly in our system.
• KYC Verification: Documents submitted for identity verification are stored encrypted on secure servers.
• Payment Transactions: Required transaction details are received from the payment gateway with each deposit and withdrawal.
• Automatic Tracking: Certain data is collected automatically when you use Carry Time, through cookies, log files, and session tracking.
• Customer Support Contact: A record is kept of any conversations conducted via live chat or email.
• Third-Party Referrals: If you arrive via an affiliate link, that referral information is collected.

Carry Time does not use your data for unnecessary purposes. The primary reasons we collect and use your information are:

• Account Management: Creating, managing, and securing your profile.
• Payment Processing: Processing deposits and withdrawals securely and maintaining transaction history.
• Fraud Prevention: Detecting unusual activity to keep accounts and the platform secure.
• Legal Obligation: Processing information as required for KYC/AML compliance.
• Customer Support: Resolving your questions and complaints promptly.
• Personalized Experience: Recommending games and promotions tailored to your preferences.
• Platform Development: Analyzing usage patterns to improve service quality.
• Report a Security Issue: Sending you alerts if suspicious activity is detected on your account.

Carry Time never sells your data to advertising companies or shares it with third parties for marketing purposes. Your information is used solely to improve the quality of Carry Time's services.

Carry Time shares your personal information with third parties only in limited, specific circumstances. Your data is not shared with anyone except in the following cases:

• Payment Processors: Minimal information is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
• Legal Authorities: Information may be disclosed pursuant to a court order or government directive.
• Fraud Investigation: Cooperating with regulatory authorities in investigations of financial fraud.
• Technology Service Providers: Limited data may be shared with trusted technology partners for hosting, analytics, and security services, though they are equally bound by the same privacy policy.

If carry time undergoes a business merger or acquisition in the future, users will be notified in advance and their data will be managed by the new controller under the same privacy policy.

Carry Time uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.

The types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent carry time from functioning properly.
• Functional Cookies: To remember your language preference, game settings, and personalized experience.
• Analytics Cookies: To understand which features users are engaging with. This data is used for statistical purposes.
• Security Cookies: To detect fraud and multiple accounts.

Carry Time uses industry-leading security technology to protect your data:

• 256-bit SSL Encryption: Strong encryption is applied to all data transmissions.
• Secure Data Centers: Your information is stored in internationally certified, secure data centers.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Audits: Third-party security experts conduct regular system audits.
• Access Control: Only authorized personnel have access to user data.

Data Retention Period:

Carry Time believes every user should have complete control over their own data. Your rights include:

Carry Time is a platform intended exclusively for adults. We do not knowingly collect information from anyone under the age of 18.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• All collected data will be permanently deleted.

Carry Time may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified via your registered email or mobile number for any significant changes.
• Continued use of Carry Time after any changes will be considered your acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about our latest policy.

For any questions, requests, or complaints regarding the Privacy Policy, you may contact Carry Time at:

• Email: [email protected]
• Live Chat: Chat with us directly via the platform's live chat support.
• Response Time: We typically respond within 24–48 hours.